Wednesday, November 20, 2019
Critical Thinking Skills, Emotional Intelligence, and Employee Essay
Critical Thinking Skills, Emotional Intelligence, and Employee Engagement - Essay Example The process of critical thinking involves evaluating, analyzing or synthesizing the data that has been gathered through observation, reflection, communication, experience or reasoning (Foundations for Critical Thinking 1). The process is guided by the information gathered, a set of beliefs and the intellectual commitment to apply such skills to shape behavior in an organization. Critical thinking is very applicable in the daily running of the organization and can be applied in decision-making, yielding very positive results. Emotional intelligence, on the other hand, is the ability of to handle oneââ¬â¢s emotions and control them, in order to relate well with other people in the organization (Cherry 1). Emotional intelligence entails perceiving emotions, reasoning with them, understanding them and managing the emotions. The concept of emotional intelligence is very essential in the management of an organization. It enables a manager to relate well with the employees, and apply the concept of diversity. A manager who exercises emotional intelligence works with the understanding that, all people are different. Thus, each should be listened to, and understood. Employee engagement is another very pivotal element in the running of the organization. Employee engagement refers to the emotional commitment that the workers of an organization attach to the organization and its aims (Kruse 2). In essence, employee engagement means that the workers care about the services they deliver to an organization. The concept is very relevant to the organization. An engaged employee contributes immensely to the positive growth of the organization. The three concepts of employee engagement, critical thinking and emotional intelligence are almost equally important in an organization. Without each of them, there will be dire consequences for the management of the
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